Protect yourself from fraud: We will never ask for your password, PIN, or one-time passcode. If something seems suspicious, contact Horizon Bank directly.
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FDIC-Insured — Backed by the full faith and credit of the U.S. Government
Horizon Bank’s Security Center
Keeping your information safe is top priority.
Let's Work Together to Keep Your Account Safe
How We Protect You
Your trust is the foundation of our relationship. Protecting your privacy is something we take seriously, which is why we maintain rigorous standards and procedures specifically designed to protect your personal, financial, and confidential information at all times.
Manage Your Security
Add extra protection to your account to help keep yourself safe from fraud and scams.
- Change your Passcode
- Update your security questions
- Set up security alerts
Security Tools You Can Use to Enhance Your Banking Experience
Online Banking
With 24/7 account access and control, enhanced security features, and real-time alerts and monitoring, you can bank confidently and conveniently from virtually anywhere.
eStatement
Enroll in eStatements and securely store, view, and print electronic copies of your statements.
CardValet
Keep control at your fingertips. CardValet lets you manage card usage through your mobile device.
Secure Email
By itself, Internet email is not a secure communications channel. We offer secure email as means for you to encrypt and secure your e-communications with us.
Together, We Can Help Protect You and Your Money
A Commitment to Our Customers
We’re dedicated to your financial well-being — and that means keeping both your money and your personal data safe. Start with the topics most important to you:
If you ever suspect fraud—or just have questions—please report a scam or call us at
888-873-2640.
Protecting Your Business
Running a business comes with enough risks—fraud shouldn’t be one of them. Discover how to spot altered checks, fake invoices, spoofed emails and other scams before they hit your bottom line. Watch for:
- Fraudulent payment & invoicing schemes
- Spoofed emails & digital impersonation
- Bogus vendors, contracts & service offers
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Secure Log In
Sign in into online banking securely with Touch ID, Face ID, Fingerprint, or passcode. Multi-Factor Authentication codes help protect your accounts.
Alerts
Customized alerts help you keep track of your money. Get notified by text, call or email.
Fraud Monitoring for Transactions
EnFact, our 24/7 real-time fraud monitoring is continuously working to detect suspicious activity on your debit card.
Monitor Your Credit
Enroll in CreditAdvisor to access your credit score, full credit report, financial tips, and education all within Horizon’s Online Banking.
Scams Take Place in Many Ways. Learn How to Protect Your Accounts
From Checks to Zelle®: Don’t Let Scammers In
Scammers love the speed of peer-to-peer apps like Zelle®, but they also exploit every payment channel—from card-not-present fraud and fake checks to wire-transfer scams and gift-card tricks. One wrong click or an unexpected payment request can leave your account empty.
Keep Your Information Secure and Learn How to Report Suspicious Activity
Report Suspicious Activity
Call us at 888-873-2640 to report fraudulent or suspicious activity with your account.
Report Suspicious Communication
Send us a secure email to report a fraudulent message or phishing attempts.
Inform Credit Agencies
Learn how to place alerts or freezes on your credit with the major reporting agencies.
Frequently Asked Questions
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How can I tell if someone has stolen my identity?
Identity theft isn’t always obvious right away. Warning signs include unfamiliar charges, credit denials, or bills for accounts you never opened. You might also notice missing mail, strange logins, or alerts from your bank. Learn more about protecting your identity and what to do if you suspect fraud on our Account & Identity Scams page.
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I paid someone with Zelle® and never got what I ordered. Can I get my money back?
Unfortunately, payments made through apps like Zelle® can be hard to recover—especially if they were sent to someone you don’t know personally. That’s why it’s critical to treat these transactions like cash. Explore how to spot these types of schemes on our Payment & Transaction Scams page.
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What’s the safest way to access my bank account online?Use strong, unique passwords, keep your browser and antivirus up to date, and only log in from trusted devices or secure networks. Always log out after each session, especially on shared or public computers. Get more tips for safe online banking on our Account & Identity Scams page.
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I got a suspicious email from “my bank.” What should I do?
Don’t click on any links or download attachments. Even if the email looks legit, it could be phishing. Instead, contact your bank directly using their official website or customer service number.
Learn how to identify phishing scams and report them on our Cyber & Phishing Scams page. -
Is it safe to shop or check my account on public Wi-Fi?
It’s not recommended. Public Wi-Fi can leave you vulnerable to hackers and data theft. Use a VPN or your mobile network instead—especially when entering sensitive info. Check out our full guide to safe internet and mobile practices on the Account & Identity Scams page.